Champion Restoration has just been added to MetLife’s list of preferred vendors!

By scoring perfectly in the Crawford Contractor Connection's stringent evaluations, we are able to save insurance providers a lot of time in managing claims. In short, when insurance providers like working with us—our customers reap the benefits!

By providing second-to-none service we continue to outpace our competition again and again by providing estimates quickly, being available 24/7, and being on site within about an hour. Our customers, and especially our insurance providers, love our service.

Dear Champion Restoration,

I wanted to take time, at the one year anniversary of the landfall of Hurricane Ike, to thank you for the high level of service you and your organization have provided our policyholders. You have been an invaluable contributor to the success of our Property Blue Ribbon Repair Service over the past year.

Your commitment to excellent customer service, prompt response and integrity in all that you do made a significant impact in Nationwide’s response to Hurricane Ike and has continued to benefit our policyholders throughout the year.

I also wanted to congratulate you on your company being awarded the Better Business Bureau’s Pinnacle Award. This is a great honor and uncommon in your industry. It is also a public acknowledgement of the level of professionalism and quality that you have consistently provided to our policyholders.

Respectfully

Steve Marcum
Texas Property Blue Ribbon Manager

New Job Photos

Our photos section has just been updated! In 2009 we serviced several large, commercial customers in addition to our many residential clients.

See the new photos now...

New Damage Prevention Information

We've updated our Frequently Asked Questions Section on the site with several valuable tips to help home owners watch for potential hazards and unseen (and often unnoticed) water damage.

See the new Damage Prevention Section...

Champion Restoration continues to put the needs of their customers first. We received this heart-warming story from one of our customers a short while ago. We loved it so much we thought we'd share it with all of our readers.

Dear Champion Restoration,
 
I am writing this in reference to a flood at my home in Katy. We had a flash flood from a storm on April 26, 2009. Because I am from Canada I had no idea who to call to assist my brother (who is wheelchair bound and who had just lost his partner of 43 years as a result of a blood clot) about the flooding in the house. I called two other companies who (fortunately for me) said they would get back to us within 3 to 5 days.

Then, I called Champion Restoration and guess what? You are champions! I spoke with you, you said you would be out to assess the damage "within 2 hours" and you kept your word. I was absolutely amazed at how you took charge, knew exactly what needed to be done, arranged for what must have been 30 fan and dehumidifiers to be placed in the house, told me not to worry, you would make everything right again. I cried.
 
Within a two 2 week period, you and your crew went from working with a house that was probably close to being on a condemn list to an absolutely beautiful house that we put up for sale and had an offer within 4 days!
 
Each time I spoke with you, I knew in my heart that you and your crew would do what you said you would do and that it would be done right! You kept within the budget amount and even went to far as to tell me that you needed to knock of $75.00 because of a small job that you thought you needed to do but found out it wasn't necessary. My world, if that isn't honesty, I do not know what is.
 
You and your crew were the most professional I have ever dealt with. You were efficient, listened to my problems with the house, suggested things that turned out to be absolutely correct and I thank you so much for that.

You and your crew even went out of your way to help by bringing over a car hard top on your own time and did not charge for this.  You and Champion Restoration are one of a kind and should you need anything by way of thanks, please do not hesitate to contact me because you can be sure that when I am in need again, I will certainly be contacting you!
 
My thanks to you Scott, Dennis, Melinda, Kim, John and the crew of Champion Restoration. You should be very proud of yourselves and it was an honor to deal with you.  Keep up the great work as I know you will. If I can write to anyone to tell them about you and your work, please let me know. Companies like Champion should be number one on the list of amazing companies.
 
Yours very truly,
Carol Ferguson, Katy Homeowner

Thanks Carol for sharing your story. We are proud to serve people like you, and the fine folks in Houston.

Once again the Crawford Contractor Connection (CCC) has evaluated Champion Restoration—this time measuring all of our year-to-date scorings.

It's official. Champion Restoration has the highest year-to-date rankings throughout Texas and Oklahoma in water mitigation!

By providing second-to-none service we continue to outpace our competition again and again by providing estimates quickly, being available 24/7, and being on site within about an hour.

Our customers, and especially our insurance providers, love our service.

Why This Is Important

Crawford Contractor Connection provides the most stringent contractor screening processes in the industry. This process ensures that only the most qualified and financially stable companies in the restoration industry are qualified to participate in our network.

Crawford's evaluation procedures ensure that the providers in the network are making timely contact with the home owners and are returning estimates as quickly as possible.

How This Affects You

By scoring perfectly in Crawford's stringent evaluations, we are able to save Insurance providers a lot of time in managing your claim. In short, when insurance providers like working with us—you reap the benefits!

If you have a property loss due to water, fire, or some other issue—you can rest assured that we can work directly with your insurance company. That saves everyone a lot of time, effort, energy, and money!

At Champion Restoration, customer satisfaction is our number 1 priority. We love it when our customers take time to let us know when we do a good job!

Here's what one of our most recent customers said:

"I recently had some water damage to a bathroom rug and the folks at Brightway did it the Right Way!

"From the moment Champion Restoration made the call, to 5 minutes ago, Brightway had contacted me, set the appointment, accommodated my request to come early, showed up on time, assessed the situation, took care of the problem, invoiced me (very reasonable), all in 35 minutes!

"That's service.

"Thank you to Jon, Denise, and Tim for outstanding teamwork and doing service not just talking service."

Bruce & Julia Kingwell
Homeowners - Katy, TX

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Thanks Bruce & Julia! We sure appreciate you taking the time to let us know about your experience with Champion Restoration.

Do you have a great experience with Champion Restoration that you'd like to tell us about? Leave a comment below and tell us your story. We'd love to hear from you!